How time flies and how stupid of me not to mention that Salmon recently won a significant ‘Application Management and Support‘ contract with ICI Paints.
We were awarded a further two year Application Management and Support contract extension – to support, maintain and tactically develop ICI Paints 27 European consumer facing websites. The brands that the contract covers include Dulux, ICI Paints, Julien Peintures, Dulux Decorator Centre, Hammerite and Cuprinol.
We have developed a close working partnership with ICI since 2003 – as their European Regional Systems Integrator – helping to develop the Internet as a consumer marketing and service channel.
This deal centres on Salmon helping ICI Paints ensure their branded websites reflect their leadership position, as well as providing customers with the optimum online service. Under the terms of the new contract, Salmon continue to be responsible for the day-to-day operation of the 27 websites, providing a portfolio of services to ensure they remain operational and performant. Additionally Salmon are responsible for ongoing development work and operational support and management of ICI Paints European Internet platform.
At a time when web 2.0, and front-end enhancements take centre stage, it is important to remember that it is essential that eCommerce websites are robust, scalable and intuitive in order to meet spikes due to seasonal demand and TV advertising campaigns.
By outsourcing Application Management and Support tasks to Salmon, ICI have been able to focus their attention in the core areas of their business – leaving code installation, configuration, Apache Lucene, J2EE, Java and Java Script, EJB, JSP, HTML, XML, IBM WebSphere Commerce, IBM WebSphere Application Server, Database Administration and SUSE Linux to the experts!
